[Skip to content](https://mellowsleep.com/pages/shipping#MainContent) ## Your cart is empty [Continue shopping](https://mellowsleep.com/collections/all) Have an account? [Log in](https://mellowsleep.com/customer_authentication/redirect?locale=en®ion_country=US) to check out faster. ## Your Sleep Stack Loading... ## Estimated total $0.00 USD Taxes, discounts and [shipping](https://mellowsleep.com/policies/shipping-policy) calculated at checkout. Check out [Save More When You Bundle](https://mellowsleep.com/pages/shop)• [Up to 50% Off Sitewide](https://mellowsleep.com/pages/shop)• [Save More When You Bundle](https://mellowsleep.com/pages/shop)• [Up to 50% Off Sitewide](https://mellowsleep.com/pages/shop)• [Save More When You Bundle](https://mellowsleep.com/pages/shop)• [Up to 50% Off Sitewide](https://mellowsleep.com/pages/shop)• [Save More When You Bundle](https://mellowsleep.com/pages/shop)• [Up to 50% Off Sitewide](https://mellowsleep.com/pages/shop)• ## Best Sellers [](https://mellowsleep.com/products/cloud-alignment-pillow "CloudAlign Pillow") BESTSELLER [](https://mellowsleep.com/products/mellow-hotel-pillow "Waterproof & Stain-Resistant Hotel Pillow") [](https://mellowsleep.com/products/marshmellow-comforter "MarshMellow Comforter") BESTSELLER [](https://mellowsleep.com/products/mellow-flex-pillow "Flex Pillow") [](https://mellowsleep.com/products/waterproof-stain-resistant-hotel-pillow-copy "Waterproof & Stain-Resistant Hotel Pillow (2-Pack)") [](https://mellowsleep.com/products/cloudalign%E2%84%A2-pillow-2pk-bundle "2 CloudAlign Pillows + 2 Free Cooling Pillowcases") BESTSELLER  1,000+ Happy Sleepers # Shipping Made Refreshingly Simple. ## Shipping Policy Welcome to mellow, where comfort meets thoughtful delivery. Below you'll find everything you need to know about how we ship your comforters, pillows, and cozy essentials to your doorstep. **Where We Ship** • Contiguous U.S. (48 states): We currently ship to all lower-48 states. • Not yet available: Hawaii (HI), Alaska (AK), APO/FPO military addresses, and international destinations. We’re growing fast and plan to expand globally soon. Tip: If you’re planning a move or a trip, please place your order with enough lead time so your gear arrives before you go. **Shipping Options** **Standard Shipping** • Carriers: UNIUNI, USPS, Amazon Shipping, UPS Ground, or FedEx Ground • Estimated Delivery: 3–7 business days after your order ships • Cost: $10 for orders under $100 (order total before tax/discounts) • $0 / Free: Orders $100+ ship free via Standard We automatically select the best carrier for your address to keep things fast and reliable. **Order Processing & Cutoffs** • Processing time: 3-5 business days (Monday–Friday, excluding holidays) • Daily cutoff: Orders placed after 2:00 PM ET begin processing on the next business day • High-volume seasons: During holidays or major sales, processing can take a bit longer — we’ll keep you updated via email “Business days” do not include weekends or U.S. federal holidays. **Address Accuracy & Changes** • Please double-check your shipping address at checkout. • If you need to change or cancel an order, email [support@mellowsleep.com](mailto:support@mellowsleep.com) immediately. We’ll do our best, but once fulfillment begins, changes aren’t guaranteed. • We cannot reroute packages after they’ve shipped. Delivery Expectations & Delays • Delivery timelines are estimates, not guarantees. Weather events, carrier capacity, and local conditions may affect transit times. • Mellow isn’t responsible for delays caused by carriers or by incomplete/incorrect addresses provided at checkout. • Shipping may require additional time during/after holidays or severe weather. P.O. Boxes & Special Addresses • P.O. Boxes: We can often deliver via USPS, but not all items or carriers support P.O. Boxes. If unavailable, please provide a physical street address. • APO/FPO/DPO: Not currently supported. Split Shipments If your order contains multiple items, we may ship from different facilities for faster delivery. You’ll receive separate tracking emails if your order ships in more than one package. **Order Tracking** • You’ll receive a tracking link by email as soon as your order ships. • Don’t see it (and checked spam/junk)? Contact our Customer Experience Team at [support@mellowsleep.com](mailto:support@mellowsleep.com) and we’ll resend it. Lost, Damaged, or “Delivered” But Not Received • Damaged on arrival: Please email [support@mellowsleep.com](mailto:support@mellowsleep.com) within 48 hours of delivery with your order number and clear photos of the packaging and product. • Marked delivered but missing: Check with neighbors, building management, mailrooms, and the carrier’s proof of delivery/GPS scan. If the package still can’t be located after 24–48 hours, contact us — we’ll help investigate with the carrier. • Stolen packages: We’ll do our best to assist, but replacements for theft can’t be guaranteed. For higher-value orders, we may require a signature on delivery at our discretion. Refused, Undeliverable, or Returned-to-Sender Packages If your package is returned due to an incorrect address or repeated failed delivery attempts, we’ll issue a refund minus the original shipping cost once it’s received back at our facility. Reshipments may require an additional shipping fee. **If your item is damaged or marked delivered but not received, you must contact us within 7 days at**[Support@mellowsleep.com](mailto:Support@mellowsleep.com) to properly investigate your delivery. If you do not contact us within 7 days, we will not be responsible for any lost, stolen, or damaged items. **Sustainability & Packaging** We take care not just in what we make, but how we deliver it. Our packaging is designed to protect your products while reducing waste — because comfort should feel good for you and the planet. **Need Help?** Our team is here to make sure your experience stays as relaxing as your sleep. Email: [support@mellowsleep.com](mailto:support@mellowsleep.com) ## Shipping Welcome to mellow, where comfort meets thoughtful delivery. Below you'll find everything you need to know about how we ship your comforters, pillows, and cozy essentials to your doorstep. **Where We Ship** • Contiguous U.S. (48 states): We currently ship to all lower-48 states. • Not yet available: Hawaii (HI), Alaska (AK), APO/FPO military addresses, and international destinations. We’re growing fast and plan to expand globally soon. Tip: If you’re planning a move or a trip, please place your order with enough lead time so your gear arrives before you go. **Shipping Options** **Standard Shipping** • Carriers: UNIUNI, USPS, Amazon Shipping, UPS Ground, or FedEx Ground • Estimated Delivery: 3–7 business days after your order ships • Cost: $10 for orders under $100 (order total before tax/discounts) • $0 / Free: Orders $100+ ship free via Standard We automatically select the best carrier for your address to keep things fast and reliable. **Order Processing & Cutoffs** • Processing time: 3-5 business days (Monday–Friday, excluding holidays) • Daily cutoff: Orders placed after 2:00 PM ET begin processing on the next business day • High-volume seasons: During holidays or major sales, processing can take a bit longer — we’ll keep you updated via email “Business days” do not include weekends or U.S. federal holidays. **Address Accuracy & Changes** • Please double-check your shipping address at checkout. • If you need to change or cancel an order, email [support@mellowsleep.com](mailto:support@mellowsleep.com) immediately. We’ll do our best, but once fulfillment begins, changes aren’t guaranteed. • We cannot reroute packages after they’ve shipped. Delivery Expectations & Delays • Delivery timelines are estimates, not guarantees. Weather events, carrier capacity, and local conditions may affect transit times. • Mellow isn’t responsible for delays caused by carriers or by incomplete/incorrect addresses provided at checkout. • Shipping may require additional time during/after holidays or severe weather. P.O. Boxes & Special Addresses • P.O. Boxes: We can often deliver via USPS, but not all items or carriers support P.O. Boxes. If unavailable, please provide a physical street address. • APO/FPO/DPO: Not currently supported. Split Shipments If your order contains multiple items, we may ship from different facilities for faster delivery. You’ll receive separate tracking emails if your order ships in more than one package. **Order Tracking** • You’ll receive a tracking link by email as soon as your order ships. • Don’t see it (and checked spam/junk)? Contact our Customer Experience Team at [support@mellowsleep.com](mailto:support@mellowsleep.com) and we’ll resend it. Lost, Damaged, or “Delivered” But Not Received • Damaged on arrival: Please email [support@mellowsleep.com](mailto:support@mellowsleep.com) within 48 hours of delivery with your order number and clear photos of the packaging and product. • Marked delivered but missing: Check with neighbors, building management, mailrooms, and the carrier’s proof of delivery/GPS scan. If the package still can’t be located after 24–48 hours, contact us — we’ll help investigate with the carrier. • Stolen packages: We’ll do our best to assist, but replacements for theft can’t be guaranteed. For higher-value orders, we may require a signature on delivery at our discretion. Refused, Undeliverable, or Returned-to-Sender Packages If your package is returned due to an incorrect address or repeated failed delivery attempts, we’ll issue a refund minus the original shipping cost once it’s received back at our facility. Reshipments may require an additional shipping fee. **If your item is damaged or marked delivered but not received, you must contact us within 7 days at**[Support@mellowsleep.com](mailto:Support@mellowsleep.com) to properly investigate your delivery. If you do not contact us within 7 days, we will not be responsible for any lost, stolen, or damaged items. **Pre-Orders & Backorders (If Applicable)** If an item is a pre-order/backorder, the estimated ship date will be shown on the product page or at checkout. Your order will ship once all items are available unless you choose to split ship (when offered). **Sustainability & Packaging** We take care not just in what we make, but how we deliver it. Our packaging is designed to protect your products while reducing waste — because comfort should feel good for you and the planet. **Need Help?** Our team is here to make sure your experience stays as relaxing as your sleep. Email: [support@mellowsleep.com](mailto:support@mellowsleep.com) - Choosing a selection results in a full page refresh. - Opens in a new window. ## Express checkout ## Express checkout ## Express checkout Shopping Cart0 You’re **$100.00** away from **$0.99 Shipping** ## Your cart is empty How about these? [\\ \\ CloudAlign Pillow\\ \\ ★★★★★(34,672 reviews)\\ \\ $100.00$49.00Shop Now\\ \\ Shop Now](https://mellowsleep.com/products/cloud-alignment-pillow) [\\ \\ MarshMellow Comforter\\ \\ ★★★★★(10,876 reviews)\\ \\ $200.0099.99Shop Now\\ \\ Shop Now](https://mellowsleep.com/products/marshmellow-comforter) [\\ \\ Hotel Pillow\\ \\ ★★★★★(6,741 reviews)\\ \\ $59.99$29.99Shop Now\\ \\ Shop Now](https://mellowsleep.com/products/mellow-hotel-pillow) [\\ \\ Cooling Comforter\\ \\ ★★★★★(2,463 reviews)\\ \\ $129.00$79.99Shop Now\\ \\ Shop Now](https://mellowsleep.com/products/cloud-cold-comforter-white) ### Your cart is empty [Continue Shopping](https://mellowsleep.com/pages/shop) How About these? [](https://mellowsleep.com/products/marshmellow-comforter) [**MarshMellow Comforter**](https://mellowsleep.com/products/marshmellow-comforter) ★★★★★☆(14365 reviews) $200.00$84.99 White / Twin/TwinXLWhite / Full/QueenWhite / King/Cali KingAdd shop.app # shop.app is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension  mellowsleep.com # mellowsleep.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension  mellowsleep.com # mellowsleep.com is blocked This page has been blocked by an extension - Try disabling your extensions. ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension  mellowsleep.com # mellowsleep.com is blocked This page has been blocked by an extension - Try disabling your extensions. 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ERR\_BLOCKED\_BY\_CLIENT Reload This page has been blocked by an extension  mellow pillow free shipping, mellow pillow shipping time, where does mellow sleep ship from, mellow sleep return policy, is mellow pillow legit, mellow sleep order status, mellow sleep, mellow shipping, is mellow sleep legit, mellowsleepcom, mellowsleep, mellow sleep pillow, how long does mellow take to ship, mellow sleep customer service phone number ### Shipping Destinations Mellow Sleep currently ships to a variety of locations across the continental United States, ensuring that your comfort products reach you efficiently. However, there are some limitations, including regions like Hawaii, Alaska, and certain military addresses. To ensure a smooth delivery experience, it is important to double-check your shipping address before placing an order. For customers in areas not currently serviced, we recommend checking back as we continually evaluate our shipping capabilities to expand our reach. ### Order Tracking Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package's journey to your doorstep. Tracking provides peace of mind and ensures you can anticipate your delivery date accurately. To track your order, simply click on the link provided in your confirmation email or visit the carrier's website and enter your tracking number. This transparency helps you stay informed about any potential delays or changes in delivery status. ### Handling Delivery Issues In the event of issues such as lost, damaged, or incorrectly delivered packages, Mellow Sleep is committed to providing support to resolve these matters swiftly. Customers are encouraged to report any damage within 48 hours of delivery to ensure a prompt resolution. For packages marked as delivered but not received, we advise checking with neighbors and local management. If the package cannot be located, Mellow Sleep will assist you in filing a claim with the carrier to investigate the issue further. ### Sustainable Packaging Practices Mellow Sleep is dedicated to sustainability, which is reflected in our packaging practices. We use eco-friendly materials to minimize our environmental impact while ensuring that your products arrive safely. Our commitment to sustainability means that we continuously seek ways to improve our packaging processes. By choosing recyclable materials and reducing excess packaging, we aim to contribute positively to the planet while delivering comfort to your home.